Annuity New Business Customer Service Representative Job in ...

', pos.top, pos.left - 75, 350, null, false);
document.getElementById('emailing').focus();
}

return false;
}

function sendEmail(form, job) {
var error = "";
if(!form.email.value) error += " - Please enter the email address to which you would like to send this job.\n";
else if(!form.email.value.match(/^[\w\d\.\&\-_+']+@[\w\d\.\-]+[\w\d]{2,4}$/i)) error += " - Please enter an email address in the form abc@xyz.com.\n";

if(!form.your_email.value) error += " - Please enter a reply to email address.\n";
else if(!form.your_email.value.match(/^[\w\d\.\&\-_+']+@[\w\d\.\-]+[\w\d]{2,4}$/i)) error += " - Please enter an reply to email address in the form abc@xyz.com.\n";

if(error) alert("The following error(s) have occurred:\n" + error);
else {
document.getElementById('submitting').disabled = true;
document.getElementById('submitting').value = 'Sending...';
document.getElementById('cancelling').style.display = 'none';
var emailJobRequest = new getXMLHttpRequest();
emailJobRequest.open("POST", "/c/functions/emailjob.cfm?site_id=643", true);
emailJobRequest.setRequestHeader('Content-Type', 'application/x-www-form-urlencoded');
emailJobRequest.onreadystatechange = function(){
if(emailJobRequest.readyState == 4) {
document.getElementById('submitting').disabled = false;
document.getElementById('submitting').value = 'Send Email';
document.getElementById('cancelling').style.display = '';
document.getElementById("jt_emailjob").removeChild(document.getElementById("jt_emailjob").childNodes[0]);
var newContent = document.createElement("div");
newContent.className = "jt_popupnotice";
newContent.innerHTML = '';
document.getElementById("jt_emailjob").appendChild(newContent);
document.getElementById('okay_button').focus();
}
}
emailJobRequest.send("job=" + job + "&" + formAsString(form));
}

return false;
}

Annuity New Business Customer Service Representative

Job ID: 10989475 Position Title: Annuity New Business Customer Service Representative Company Name: MetLife Location(s): Iowa, Iowa, United States ?

Posted: September 19, 2012 Entry Level: No Job Type: Full-Time

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To process New Business Annuity transactions and provide Annuity New Business Customer Service to clients over the phone.? Review, analyze and handle inquiries regarding New Business applications, ensuring adherence to FINRA, SEC and internal guidelines.?

Functional Responsibilities:?
? Answer calls from selling Agents and provide service support in review all new business applications and associated documentation for good order determination.?
? Answer inquiries from agents and assist in resolving pending issues.???
? Possesses a thorough knowledge of Section 72 Internal Revenue Code, and tax reporting and the ability to resolve escalated issues.??
? Demonstrate in-depth knowledge of administrative systems.?
? Highly organized to handle multiple tasks; plan and organize time and priorities to achieve high business results and handle special projects.?
? Works closely with internal departments to resolve new business pending issues.?
? Requires a Series 6 license within 3 months of hire.

Position Requirements:

? Must obtain FINRA (formerly NASD) Series 6 license within 90 days of hire.
? Minimum 2 years of college preferred.
? One year of solid, high-level customer service experience, preferably in a call center environment.
? Demonstrated outstanding customer service and communication skills
? Demonstrated ability to understand math and financial concepts
? Solid computer and keyboard skills
? Desire, willingness and ability to learn and perform in a fast-paced environment
? Ability to work and succeed in a team environment
? Candidate must have the ability to work 9-6

Business Category

Americas Region

Job Category Customer Service Salary Grade

27

Number of Openings

2

Equal Employment Opportunity MetLife is proud to be an equal opportunity/affirmative action employer.? We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. How To Apply For immediate consideration, click on the Apply Now button below.? You will be directed to complete an on-line profile which may take 15 ? 20 minutes to complete.? Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.
Requisition #: 70592

Source: http://jobs.insurancejobs.com/c/job.cfm?site_id=643&jb=10989475

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